Ticketpro Virtual Waiting Room

Important Information About the Ticketpro Virtual Waiting Room

Writers at Woody Point tickets go on sale Saturday, May 3 at 1pm, NDT via Ticketpro

As we prepare for another busy ticket launch, we want to share a few details about how Ticketpro's Virtual Waiting Room works to ensure a smooth, fair, and positive experience for everyone:

Preventing Website Crashes:
The virtual waiting room acts as a buffer by regulating the flow of visitors into the ticketing site. This helps prevent system overloads and ensures the website stays stable during periods of high demand.

Ensuring Fair Ticket Sales:
Customers are placed in a queue when they enter the waiting room. Once the sale opens, tickets are made available on a first-come, first-served basis to those already in the queue - helping ensure a fair process for all.

Improving Customer Experience:
While in the waiting room, you’ll receive real-time updates on your wait time and queue position, keeping you informed and reducing frustration during the process.

We strongly recommend that you create or log in to your Ticketpro account in advance and be ready to enter the waiting room before ticket sales officially open.

For a quick overview of how it all works, you can watch this short explainer video provided by Ticketpro:
https://www.youtube.com/watch?v=W2JPQ2jG1yU

Thank you for your support and patience—we can’t wait to welcome you to another unforgettable Writers at Woody Point Festival!